Back the Jacks

First Bank & Trust Arena

Basketball Ticket Timeline & Process

Spring 2024

January 2, 2024 - Digital invoices for football season tickets renewals and new FB season ticket deposits will be sent out

February 1 - Notification on season ticket deposits for newly renovated First Bank & Trust Arena will be sent out.

April 8 - Football Season Ticket Renewal Deadline

May 28 - Basketball Season Ticket Deposit Deadline

May 28 - Jackrabbit Club Renewal Deadline, Priority Points Deadline

Summer 2024

June 1, 2024 - Static priority points list will be pulled

July - Time slots of season ticket holders seat selection / current priority points will be emailed.

August/September - Reallocation Process - TENTATIVE DATES

  • August 5-9
  • August 12-16
  • September 9-13
  • September 16-20

(Dates will be determined based on construction timing / completion)

August / September - collect payment differentials, or night of their seat selection

Frost Arena Renovation FAQ

The main purpose we are having a reseat is because of the renovation to First Bank & Trust Arena. All the seating will be upgraded, along with new premium seating options. The reseat process also provides a path for loyal Jackrabbit supporters to improve their seating over time. This process helps us provide incentive for fans to increase giving and help provide the resources needed for our student-athletes to achieve athletic and academic success.

To qualify for the reseat, you will need to make a deposit for the number of season tickets you intend to purchase up to four (4), plus enter a request for any additional tickets greater than four (4). You must have your deposit fully paid for by May 28, 2024.

After the seating reallocation is completed, you will be charged for balance on your account based on where you end up.

Based on the level of demand the Jackrabbit Club and Jackrabbit Ticket Office have received, the maximum number of basketball season ticket deposits you can place will be four (4). Each deposit will be $300. The remaining balance will be paid during your reallocation time slot to be announced later this summer.

All season ticket holders, regardless of donation or priority ranking, must re-select their seats. All seat history will be erased for the reseat, and every seat in the arena will be available to be selected during the reseat. If your current seats are available at your time of selection, you may then have the option of selecting those seats again.

You will be sent an email that will confirm your time slot in late July of 2024 for the reallocation that will occur in August or September (based on majority of construction completed)

All fans will come into the newly renovated First Bank & Trust Arena to select your seats in person, during your allotted time slot.

Season ticket holders will need to arrive 15 minutes early to keep the process moving in an orderly fashion. If you are going to be late for your time slot and do not communicate ahead of time, you may risk getting bumped down a time slot.

You can designate someone to select the seats for you in person.

You will have ten minutes to select your seats. If you miss your timeslot, seats will be selected for you based on similar seating from previous years OR notes provided one in advance to athletics staff.

After selecting your seats, ticket office staff will greet you at checkout to pay the difference between your deposit and selected seats.

Timeslots are determined by ranking all Jackrabbit athletics donors who are basketball season ticket holders based on the Jackrabbit Club priority points system.

A static list of priority points will be pulled on June 1, 2024. Points will be frozen until after the reseating process is completed.

Midco Club will include complimentary snack foods (popcorn, snack mix, etc) along with water and soda. Midco Club will have its own private cash bar and lounge area. Midco Club seats are extra wide, fully padded and include armrests and cupholders.

Midco Club Seats will be a part of the reseat process. Suites and Loge Boxes are outside of the seating process. To provide ample opportunity for multiple accounts, club seats will be limited to 4 seats per account. Club seats will be on a 5 year contract.

A maximum of four (4) deposits can be placed for basketball season tickets. If a season ticket holder wishes to purchase more than 4 season tickets, they will be able to request additional tickets, based on availability. SDSU Athletics would like to provide as many opportunities for fans to purchase season tickets as possible.

After the May 28th deposit deadline, SDSU Athletics will notify those who requested more than four (4) season tickets on the status of their request.

If a season ticket holder wishes to select four (4), Courtside, Midco Club, or lower-level premium seats and is allocated additional tickets, those tickets must be selected in the upper level. A maximum of eight (8) tickets can be selected during your allocation time slot. Additional tickets above eight (8) will be allocated after all season ticket holders have finished their seat selection process.

After the reseat is complete, tickets CANNOT be transferred to another account.

In an effort to be fair to all season ticket holders, the group will be able to select their seats at the time of the season ticket holder with the latest selection time. Please be sure to notify the Jackrabbit Club office that you will be passing on your selection time so that you can pick at a later time with a friend.

Details on priority parking will be released at a later date when more information is available to facilities and operations.

Parking will operate similarly to past years and priority will be based on Jackrabbit Club membership levels. Due to increased demand, there will likely be further stratification of parking priority.

After the reallocation takes place, basketball season ticket holders will have the opportunity to renew their same seats each year for up to three years. Traditionally, SDSU Athletics has reallocated the arena every three years. Following that same timeline, the next reallocation would be tentatively scheduled for summer of 2027.

Yes, we will sell single game tickets to events in First Bank & Trust Arena based on availability after season ticket purchases. We will not have general admission seats in the new arena, however, meaning all single game ticket sales will be for a reserved seat.

Volleyball & Wrestling Timeline & Process

Summer 2024

June 4 - Notification on season ticket deposits for Volleyball & Wrestling sent out

July 16 - Volleyball & Wrestling Season Ticket Deposit Deadline

July 19 - Static priority points list will be pulled

Late July - Time slots of season ticket holder seat selection will be emailed

Volleyball & Wrestling FAQ

The main purpose we are having a reseat is because of the renovation to First Bank & Trust Arena. All the seating will be upgraded, along with new premium seating options. The reseat process also provides a path for loyal Jackrabbit supporters to improve their seating over time. This process helps us provide incentive for fans to increase giving and help provide the resources needed for our student-athletes to achieve athletic and academic success.

To qualify for the reseat, you will need to make a deposit for the number of season tickets you intend to purchase as part of the seating reallocation. You must have your deposit fully paid for by July 16, 2024.

After the seating reallocation is completed, you will be charged for balance on your account based on where you end up.

For both volleyball and wrestling, all lower level seats will be reserved seating. Season ticket holders for both sports, will have actual reserved season tickets. Single game purchasers will have the option to purchase reserved lower level seats based on availability or upper level seats which will be general admission seating.

All season ticket holders, regardless of donation or priority ranking, must re-select their seats. All seat history will be erased for the reseat, and every seat in the arena will be available to be selected during the reseat. If your current seats are available at your time of selection, you may then have the option of selecting those seats again.

You will be sent an email that will confirm your time slot in late July of 2024 for the reallocation that will occur early August for Volleyball and September for Wrestling.

All fans will come into the newly renovated First Bank & Trust Arena to select your seats in person, during your allotted time slot.

Season ticket holders will need to arrive 15 minutes early to keep the process moving in an orderly fashion. If you are going to be late for your time slot and do not communicate ahead of time, you may risk getting bumped down a time slot.

You can designate someone to select the seats for you in person.

You will have ten minutes to select your seats. If you miss your timeslot, seats will be selected for you based on similar seating from previous years OR notes provided one in advance to athletics staff.

After selecting your seats, ticket office staff will greet you at checkout to pay the difference between your deposit and selected seats.

Timeslots are determined by ranking all Jackrabbit athletics donors who have placed a season ticket deposit for the upcoming 2024-25 season based on the Jackrabbit Club priority points system.

A static list of priority points will be pulled on July 19, 2024 for the volleyball and wrestling seating process. Points will be frozen until after the reseating process is completed.

Midco Club Seats for volleyball and wrestling will be a part of the reseat process. Suites and Loge Boxes are outside of the seating process. To provide ample opportunity for multiple accounts, club seats will be limited to 8 seats per account. Club seats will be on a 5 year contract.

Both for volleyball and wrestling (courtside/matside) they will be a part of the reallocation process. To provide ample opportunity for multiple accounts, courtside/matside will be limited to four (4) seats per account. Courtside/matside will be on a 5 year contract.

Outside of volleyball courtside and wrestling matside, there will not be a limit to the number of season tickets that can be selected during the new seating reallocation process.

There will be a maximum of four (4) volleyball courtside and four (4) wrestling matside.

After the reseat is completed, tickets CANNOT be transferred to another account.

In an effort to be fair to all season ticket holders, the group will be able to select their seats at the time of the season ticket holder with the latest selection time. Please be sure to notify the Jackrabbit Club office that you will be passing on your selection time so that you can pick at a later time with a friend.

Season ticket holders may reserve a season ticket for their Junior Jack next to their season ticket location for a $30 fee. This fee must be paid at the time of season ticket location selection.

For single matches, Junior Jacks may use their membership card for complimentary general admission tickets at both volleyball and wrestling events. Seat location will vary and are subject to availability. Single game tickets exclude sellouts and may not be reserved in reserved sections or premium areas.

Details on priority parking will be released at a later date when more information is available to facilities and operations.

Parking will operate similarly to past years and priority will be based on Jackrabbit Club membership levels. Due to increased demand, there will likely be further stratification of parking priority.

After the reallocation takes place, volleyball and wrestling season ticket holders will have the opportunity to renew their same seats each year for up to three years. Traditionally, SDSU Athletics has reallocated the arena every three years. Following that same timeline, the next reallocation would be tentatively scheduled for summer of 2027.

New in First Bank & Trust Arena

Brand new seats with chair backs throughout the arena (excluding student section) with wider seats and increased leg room

Suites & Loge Boxes

  • 12-16 people
  • For questions regarding suites and loge boxes, contact the athletic development office at
    (605) 697-7475

Amenities

  • Two additional elevators
  • Increased ADA seating options
  • New video board and ribbon boards
  • New sound system
  • Larger seats with more leg room

Midco Club

  • Snacks and refreshments
  • Lower-level midcourt seats
  • Private cash bar and lounge area
  • Pre-game access

Dakota Layers Deck

  • Social area at the top of the southeastern corner of the arena
  • Opportunities to host larger groups

Make an Additional Gift!

Support Jackrabbit student-athletes while improving your Jackrabbit Club priority point rank and seat selection time. Selection times are based on Jackrabbit Club priority point rankings, and you'll earn 2 points for every $100 donated to the Jackrabbit Club.